Formation of order.
1) Select the interval of stay, number of guests, then click Next.
2) Select the type of number (numbers in the list will show only available for the period of arrival), click Next.
3) Enter your personal information, all the items are mandatory, click on.
4) Check that the data entered, press send a request.
Payment and cancellation of the order.
1) Press to check the status of an order, enter your booking number and your e-mail address, click the Test button.
2) Press the button to pay via ASSIST and follow the instructions.
3) If necessary, you can cancel the order.
At each stage, the status will be sent by e-mail: Order received, order has been paid, canceled order.
The owner of a bank card: VISA, Eurocard / MasterCard can pay for pre-booked hotel room in a mode on-line. The calculation in this case is manufactured according to the scheme:
1. Buyer is connected to the Internet through Web-server reservation center, prepares a reservation request, and upon confirmation by the operator chooses the form of payment by bank cards.
2. Reservation Center forwards the Buyer to the authorization server of ASSIST, simultaneously transmitted to the authorization server code reservation centers, reservation number and payment amount.
3. The authorization server ASSIST establishes connection with the Buyer a secure protocol (SSL 3.0) and receives from the Buyer parameters of his bank card (card number, card expiration date, the name of the card holder to the transcription as it appears on the card). Information about your credit card is transmitted securely only to the authorization server and is not available reservation center for operations of the Buyer.
4. The authorization server ASSIST will pre-processing of the data and transmits it to the clearing bank system (hereinafter - the Bank).
5. The Bank checks the reservation center in the system, verify that the operations established system limits. P
on verification the prohibition or authorization authorization of the transaction in the card payment system.
6. If authorization is rejected:
- Bank transfers ASSIST authorization server waiver of payment
- The authorization server sends Buyer refusal describing the reason,
- The authorization server sends reservation center with a nominal failure
puter order.
7. At a resolution of authorization authorization request is transmitted via closed banking networks issuing bank card of the Buyer or the processing center card payment system, authorized by the issuing bank.
8. If a positive authorization received from the card payment system:
- Bank ASSIST authorization server transmits a positive authorization
- The authorization server sends buyers a positive authorization
- The authorization server sends reservation center positive authorization with your order number,
- The Bank shall transfer funds to the booking center in accordance with existing contractual relations between the Bank and Reservation Center.
- Reservation Center provides service (confirmed hotel booking).
9. In case of refusal of authorization:
- Bank transfers ASSIST authorization server waiver of payment
- The authorization server sends Buyer refusal describing the reason,
- The authorization server sends reservation center failure with your order number.
Secure Payments
Security of payments is ensured by the SSL protocol for confidential information transfer from the client to the server Assist system for further processing. Further transmission via closed banking networks.
Processing of confidential data (card details, registration information, etc.) at the processing center. Thus, nobody, not even the seller can not obtain personal and banking data, including information on its purchases in other stores.
To protect data from unauthorized access during transmission from the client to the server system uses protocol SSL 3.0, a server certificate (128 bit) has been issued by Verisign - a recognized certificate authority.
To protect data from unauthorized access at all stages of data transfer, the buyer have the opportunity to use the protocol SET 1.0, where data confidentiality is fully guaranteed.
Refund to the card payer
Refunds in case of failure of the booking is made only on the payer's bank card, which was paid for the reservation.
In case of cancellation occurred more than 24 hours before check-in time (12:00 EDT.) Arrival date funds are returned to the payer's card in full.
In case of cancellation occurred less than 24 hours before the estimated arrival date hours, with the payer deducts a forfeit of daily payment reservation.